Return Policy
At RaysMundo, we want you to love your purchase! If you’re not completely satisfied, we’re here to help with easy returns.
Returns
- You have [30] days from the date of purchase to return an item.
- Items must be unused, in the same condition you received them, and in the original packaging.
Refunds
- Once we receive and inspect your returned item, we’ll notify you of the refund status.
- If approved, your refund will be processed back to your original payment method within [3-7 ]Business days.
Exchanges
- If you received a defective or damaged product, we will exchange it for the same item. Please contact us for assistance.
Return Shipping
- We will provide a prepaid shipping label for your return.
- The cost of the return shipping will be deducted from your refund (if applicable).
- Shipping costs are non-refundable.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software or digital products
- [Any Broken, dirty,damaged items or not in it’s original package]
How to Return an Item
- To start a return, please contact us at [MainRay@RaysMundo.com].
- We’ll send you a prepaid shipping label and instructions on how to return the item.